FAQs

CRU WINES EMPORIUM FAQ

WHAT IS AN EMPORIUM?

Definition : "A shop that sells a particular type of goods" 

We pride ourselves on putting you at the centre of your wine buying experience, so we prefer to call our shop an Emporium. Just like a shop, you will find plenty of wines, however, we hope you find it a place of curiosity and adventure too. 

WHAT ARE YOUR OPENING TIMES? Opening times for Winter 2021:

  • Mon, Tue & Wed : 11am - 5pm
    Thursday, Friday & Saturday : 10am - 6pm
    Sunday : 11am - 4pm
    FREE LOCAL delivery. 
    Our online shop is ALWAYS open. 

    HOW DO I ARRANGE A DELIVERY?

    You can EITHER:

    • CALL 01225 862289 during our opening hours for FREE LOCAL DELIVERY to Bradford on Avon with NO minimum order. You can already browse on our website to select the wines you'd like, or you can call and ask us for a recommendation. 

    *Postcodes outside of BA15 area will be subject to a delivery charge.

    OR

    • Order online. We will make sure the wines you have selected are in stock, then prepare them and send them out for delivery as soon as we are able to.

     

    HOW MUCH DOES DELIVERY COST?

    • Delivery is FREE within a 5 mile radius of the shop

    DO YOU DELIVER OUTSIDE OF BRADFORD ON AVON?

    • Yes. Wines that will be delivered outside of a 5 mile radius will be sent by courier. There is a standard delivery charge that will be applied automatically to your basket. 

    • We offer FREE NATIONAL delivery on all orders over £100.

    WHEN DO YOU DELIVER?

    • We deliver locally EVERY DAY
    • National deliveries are made Mon-Fri
    • Online orders will be processed and delivered as soon as possible. You will be notified with estimated time frames. 

    WHERE ARE WE BASED?

    • Cru Wines Emporium is situated in the heart of Bradford-on-Avon, a thriving market town in Wiltshire. 

    • We are located at 4 Silver Street, Bradford-on-Avon, BA15 1JX.

    • A short 5 min walk from Bradford-on-Avon train station, or a 20 min car journey from Bath.

     

    PARKING?

    • There is a loading bay directly outside the Emporium for quickly collecting your wine. There are also public car parks in the town very close by.


      VIRTUAL PARTIES?

      • It's a bit of a naff time to have a BIG celebration but if you still want to make the occasion why not get your friends or family together for a virtual tasting event? We have a range of beer or wine tasting events with tasting packs available for as little as £25/pack. Please contact our party planning cru at info@cruwines.co.uk

      WINE TASTINGS?

      • We have a range of exciting in person or online tastings that are great fun. Please check out our events page to find out more

      • If you would like to arrange a private wine tasting or function, please give us a shout on 01225 862289 or email us at info@cruwines.co.uk to find out more
      • If you have have a gift voucher, these can be redeemed against any of our events 

          ANYTHING NOT ANSWERED HERE?

          • Please don’t hesitate to contact us. You can email info@cruwines.co.uk or call us on 01225 862289