FREE delivery within 5 miles of store OR any order over £100

FAQs

CRU WINES EMPORIUM FAQ

WHAT IS AN EMPORIUM?

Definition : "A shop that sells a particular type of goods" 

We pride ourselves on putting you at the centre of your wine buying experience, so we prefer to call our shop an Emporium. Just like a shop, you will find plenty of wines, however, we hope you find it a place of curiosity and adventure too. 

WHAT ARE YOUR OPENING TIMES?Opening times from April 2021:

  • Mon, Tue & Wed : 11am - 5pm
    Thursday & Friday : 10am - 7pm
    Saturday : 10am - 6pm
    Sunday : 11am - 4pm
    FREE SAME DAY LOCAL delivery for orders received before 3pm.
    Our online shop is ALWAYS open. 

    HOW DO I ARRANGE A DELIVERY?

    You can EITHER:

    • CALL 01225 862289 during our opening hours for FREE SAME DAY DELIVERY to Bradford on Avon with NO minimum order (if ordered before our new 3pm cut off). You can already browse on our website to select the wines you'd like, or you can call and ask us for a recommendation. 

    *Postcodes outside of BA15 area may be subject to a delivery charge.

    OR

    • Order online. We will make sure the wines you have selected are in stock, then prepare them and send them out for delivery as soon as we are able to.

     

    HOW MUCH DOES DELIVERY COST?

    • Delivery is FREE within a 3 mile radius of the shop

    DO YOU DELIVER OUTSIDE OF BRADFORD ON AVON?

    • Yes. Wines that will be delivered outside of a 3 mile radius will be sent by courier. There is a standard delivery charge that will be applied automatically to your basket. 

    • We offer FREE NATIONAL delivery on all orders over £100.

    WHEN DO YOU DELIVER?

    • We deliver locally EVERY DAY
    • National deliveries are made Mon-Fri
    • Orders placed over the phone before 3pm will be dispatched the same day and delivered by Cru Wines.
    • Online orders will be processed and delivered as soon as possible. You will be notified with estimated time frames. 

    WHERE ARE WE BASED?

    • Cru Wines Emporium is situated in the heart of Bradford-on-Avon, a thriving market town in Wiltshire. 

    • We are located at 4 Silver Street, Bradford-on-Avon, BA15 1JX.

    • A short 5 min walk from Bradford-on-Avon train station, or a 20 min car journey from Bath.

     

    PARKING?

    • There is a loading bay directly outside the Emporium for quickly collecting your wine. There are also public car parks in the town very close by.


      VIRTUAL PARTIES?

      • It's a bit of a naff time to have a BIG celebration but if you still want to make the occasion why not get your friends or family together for a virtual tasting event? We have a range of beer or wine tasting events with tasting packs available for as little as £25/pack. Please contact our party planning cru at info@cruwines.co.uk

      WINE TASTINGS?

      • Due to the current covid-19 restrictions we are not offering our in-person tastings

      • We have a range of exciting online tastings that are great fun. You'll get tasting packs delivered to your door and a code to join a live virtual tasting with our experts

      • If you have have a gift voucher, these can be redeemed against our virtual tastings. Select the event and enter your online code. 

          ANYTHING NOT ANSWERED HERE?

          • Please don’t hesitate to contact us. You can email info@cruwines.co.uk or call us on 01225 862289